Sunshine

Naturopathic & Acupuncture

Policies

Financial Policy

At Sunshine Naturopathic & Acupuncture, our financial policy requires a credit card on file on our secure billing software. You will be asked for a credit card to hold on file when you book your first appointment.

Credit card on file will be automatically charged if a bill is not paid after 30 days of initial bill, or if an appointment is either rescheduled with less than 24 hours of notice or is a no-show.

For your safety, credit cards are not stored on the website, but rather encrypted and stored on a secure billing software. Policies are subject to the good graces of Sunshine Naturopathic & Acupuncture.

Cancellation & No-Show Policy

Cancellation policy: We require a 24 BUSINESS hours notice for cancellations (if appointment is on Monday, we need to be informed by Friday before 2pm). For appointments canceled less than 24 hours prior to your appointment, there is a $50 charge.

No-Show policy: If an appointment is a no-show, 100% of the appointment fee will be charged to your credit card on file. Further appointments will not be scheduled until your balance is resolved.

On-time policy: Appointment length will not be extended due to late arrival. Please make sure your intake and consent forms are completed prior to your appointment. If any of your forms are not completed these will be filled out with the doctor during your appointment, but the appointment length will not be extended.